Privacy Policy of Ken's Heating and Air Conditioning

Ken's Heating and Air Conditioning operates the https://www.kens-hvac.com/ website, which provides the service.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the https://www.kens-hvac.com/ website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template Generator.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://www.kens-hvac.com/, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

For more general information on cookies, please read “Cookies” article from the Privacy Policy Generator.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

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Schedule A Service
Maintain The Efficiency and Reliability of Your HVAC System
Ask Us About Our HVAC Maintenance Program Today!
schedule a free consultation today!
Our Services

Keep your home or business in Oak Island, NC comfortable year-round with the reliable HVAC team at Ken’s Heating and Air Conditioning. Call (910) 933-4445 today to discuss how we can help.

Residential HVAC Installation Repair
Commercial HVAC Installation & Repair
Heat Pump Installation & Repair
HVAC Maintenance
services at glance inner
areas we serve
Proudly Serving Homeowners in Wilmington, Shallotte, Leland, Southport, Ocean Isle Beach, NC and the Surrounding Areas
Parts of an HVAC System

The typical HVAC system has several key components:

  • A furnace or heat pump for heating
  • An air conditioner or heat pump for cooling
  • Ductwork for distributing air
  • A thermostat for temperature control
  • Air filters for improving indoor air quality
How HVAC Systems Work

HVAC systems circulate air throughout your home, heating or cooling it as needed while filtering out contaminants.

  • In cooling mode, refrigerant absorbs heat from indoor air and releases it outdoors.
  • In heating mode, heat is absorbed from outdoor air and transferred indoors.
  • Fuel-burning furnaces heat air through combustion, distributing it via ducts.
When to Call a Professional

While some minor issues can be resolved on your own, certain problems require professional expertise. Call an HVAC professional if you notice: – Persistent error codes – Unusual noises or odors – Significant changes in energy bills – Uneven heating or cooling – Frequent system cycling on and off.

What is an HVAC system?

An HVAC system stands for Heating, Ventilation, and Air Conditioning. It regulates temperature and improves air quality using components like furnaces, air conditioners, and ventilation systems.

Client Testimonials
Our Clients Have Some Great Things To Say
Courteous, efficient, expedient and on time. What more could you ask for??
Scott L.
We have used Ken for both heating and air and have loved his service over the years. Would give him five stars and recommend him for all your needs.
Vickie N.
I can only describe Ken from Ken's Heating & AC by saying that he is just about "The Best" in any category one can think of. I finally found someone that I absolutely will stay with to service my home heating and air conditioning needs.
Joseph U.
Ken's put 2 units in for us. They have wonderful customer service and worked hard to make sure everything was running just right. 2 months after putting our units in they came back to check and make sure everything was still good. Thanks so much fir the great service!
Kelly G.
I had to have 2 units replaced along with a new platform, ductwork and thermostats. Ken and his team were very prompt and did an excellent job. They kept me well informed at every step. Excellent service!! I’m pretty particular and I could tell the small details like wrapping the lines with insulation, caulking all…
Andrew L.
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